Greater Southern MLS knows that some of our users have experienced login issues into the Matrix MLS platform. We want to extend our deepest apologies for any inconvenience or frustration this has caused you. Supporting you and your business’ success is incredibly important to us.
We have worked closely with our support team and a simple alternative login approach has been developed for members who continue to experience issues. We want to work with each of you individually to solve this challenge.
If you have contacted our Customer Support about your login concerns, we will be reaching out to get you back online with an alternative login approach.
For those of you with challenges that we have not heard from, please call our Customer Care department at (877) 760-0173 and we will provide you with a simple new way to access the MLS and avoid any looping and/or timeout issues.
New Dashboard and Login Coming Soon
To further address the login challenges, we will be providing you with a brand new, modern, simple, and easy login dashboard in the very near future. The new dashboard will further enhance your experience when accessing the MLS and the many innovative real estate products available to you at no additional cost.
Thank you,
Webb Jay
President
Greater Southern MLS
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