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Client Opt-In for Auto Emails

Description: If your client clicks the “unsubscribe” link at the bottom of an email sent from Matrix, it will disable their auto email search. With just a few steps, they can re-enable their auto email.

Step 1:  Your client must send a blank email to from the email address they used when they unsubscribed.
**They do not have to fill in a subject line or type a message.**

Step 2:  You must go to My Matrix and choose “Auto Emails“. Click on the name of the auto email (under Subject column) or the corresponding downward-pointing arrow to open the full options, then click “Settings“.

Step 3:  On the settings screen, under your message, change the auto email to “Enabled” and click save.

Your client should now be able to receive emails from Matrix.